Steps you can take now
- Leave the game and do not try to recover a loss.
- Use the operator’s time-out, deposit limit, loss limit or self-exclusion tool.
- Register with GAMSTOP to block access to UK-licensed online operators for a chosen period.
- Ask your bank about gambling blocks and remove gambling apps from your devices.
- Speak to GamCare’s National Gambling Helpline or another qualified support service.

GAMSTOP and operator exclusion
GAMSTOP is free and covers online gambling businesses licensed in Great Britain. Operator self-exclusion can still be useful for a specific account. A self-exclusion is a protective decision, not a cooling-off challenge to reverse early.
When someone else is affected
Family and friends can contact GamCare for advice even when the person gambling is not ready to ask for help. Avoid lending money to continue play; focus on practical safety, household finances and specialist guidance.
