UK licensing

UK casino licensing and safety

A UKGC logo is a starting point, not the whole check. The useful details are the legal company, its active permissions, the domain attached to the licence and the consumer tools available on the account.

Reel Harbour Works briefing

Reviewed for UK readers
Updated 1 August 2026

What a remote casino licence covers

A business offering online casino gambling to consumers in Great Britain needs the relevant Gambling Commission remote operating permission. The public register shows the licensed entity, account number, activities and current status. The operator must meet licence conditions and codes covering fairness, crime prevention and social responsibility.

A formal licensing inspection scene
The legal entity and public-register entry matter more than a logo alone.

Match the footer to the register

Find the legal company and licence reference in the casino footer. Search that entity on the UKGC public register and confirm the domain is connected to the licence. In this comparison, 888 UK Limited uses account 39028, TigerPlay Ltd 65319, SuprPlay Limited 48695 for Los Vegas and Duelz, and Bonne Terre Gaming Limited 65519 for Sky Vegas.

Fairness and game testing

Licensed remote games must meet technical standards. Operators and suppliers use testing arrangements to check random-number generation and game behaviour. The published RTP of a game is a long-run theoretical measure; it does not predict a short session or promise a return to an individual.

A timer and pause controls
Limits, time-outs and self-exclusion are practical protections, not game strategies.

Complaints and ADR

Start with the operator’s complaints procedure. If the issue cannot be resolved and reaches deadlock, the operator should direct the customer to an approved alternative dispute resolution provider. The Gambling Commission sets and enforces regulatory rules but does not function as a general service for deciding individual bet disputes.

Safety tools

Licensed operators must provide safer-gambling information and controls. Common tools include limits, reality checks, time-outs and self-exclusion. GAMSTOP adds multi-operator online self-exclusion across businesses licensed in Great Britain.

18+ only. By continuing, you confirm you meet the age requirement. Get safer-gambling help.